HEALTH AND SAFETY PROTOCOLS
YOUR HOME IS PROTECTED BY OVERHEAD DOOR COMPANY OF NORTHWEST FLORIDA™
Nothing is more important to us than the safety and well being of our customers and employees while pandemic risks remains in our communities. We want to share with you how we work to protect your health and your home when you call us for services.
- All team members wear face masks and gloves at a customer’s home.
- All employees have hand sanitizer with them at all times and they apply it before and after each job. Handwashing is frequent throughout the day.
- We accept remote payments online or by phone to increase proper social distancing.
- We have sick leave, backup staffing, and remote-work procedures in place for everyone’s protection and safety.
Plus, our team follows social distancing guidelines any time they are at a customer’s home. Though it may feel impersonal at first, this means not shaking hands with you when we typically would. We will also put more physical distance between us than usual. This is for the safety of everyone and we do it to keep the curve as flat as possible.
Rest assured, we are as dedicated as ever to preventing the virus from spreading while bringing you the services you need for your home. Here is the history of safety decisions our team made as COVID-19 began to spread:
March 9, 2020: We implemented a company travel ban, which included all non-essential air travel, and limited onsite meetings, and called plans to attend gatherings such as trade shows and conferences. Team members at all levels of the company instead began immediately supporting clients and partners virtually.
March 10: We began coordination with our core suppliers to ensure they had appropriate contingencies in place — both to prevent the spread of the virus and to ensure no disruption in our supply chain.
March 11: We instructed team members who had been on either personal or business travel to self-day quarantine for 14 days if they had visited a CDC-designated high-risk U.S. or international area.
March 20: Initiated ongoing staff education in accordance with published CDC guidelines for businesses. We continue to monitor the CDC’s business recommendations and take training actions on them whenever new information arises. We also expanded our own facilities’ cleaning and sanitation procedures to keep our employees and their families safer.
Our commitment to protecting our people, our customers, and their spaces is as unwavering as ever. Let us know how we can help you. We’re ready, and our people are diligent with safety. Stay well!